Refund & Cancellation Policy

You can cancel your ContentFlo subscription at any time from the Billing page inside your account, or by emailing support@contentflo.app. Once you cancel, your subscription remains active until the end of the current billing period and will not renew after that.

If your plan includes a free trial, you will not be charged during the trial period. Cancel before the trial ends to avoid being billed. After the trial, your card will be charged for the plan you selected unless you cancel.

Because ContentFlo delivers digital services immediately upon subscription (including AI generations and access to features), we generally do not offer refunds for partial billing periods or for unused portions of a subscription.

We do consider refunds on a case-by-case basis in the following situations:

• You were charged in error or double-charged.
• A technical issue on our side prevented you from using the Service for an extended period.
• You were charged immediately after a cancellation attempt that did not go through.

To request a refund, email support@contentflo.app within 14 days of the charge and include your account email and the reason for the request.

Please contact us before initiating a chargeback. We're a small team and can almost always resolve billing issues quickly and fairly.

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades take effect at the start of the next billing period.

ContentFlo is a fully digital service. No physical goods are sold or shipped, so no shipping-related policies apply.